Leaders and Success – Work To Retain People

Recently, I was having a conversation with a colleague and we were reflecting back on our first leadership opportunities. The first time we were really in charge of others, a team or a group of coworkers. During this conversation it became clear to us that one of the most important things that successful leaders can do to retain their best employees…was create a sense of loyalty. Here are some of the ideas we discussed:

Believe and trust – to believe and trust that your employees will perform to the best of their duties leads to loyalty. These people have been hired for a reason and should be trusted to do so until a situation arises in which they cannot be trusted. In a book titled The Speed of Trust, Stephen M. R. Covey tells us that a team with high trust will produce better results faster and at a much lower cost. 

Respect – respect the people you lead. Leaders who make a conscious decision to create a workplace in which people are treated with respect and dignity will see great results even when challenging employees to perform at the highest levels. Silos must be broken down, leaders must begin to listen and self serving leaders must be reassigned or let go. The bottom line – workers need to be valued.

Respond – Great leaders respond to the needs of their people. Taking a genuine interest in the jobs and career aspirations of the individuals on their teams will create loyalty. Look to the future to help create learning and development opportunities for team members. Leaders must find out what motivates their best people by getting to know them and what drives them to do a job well. As a leader, do you know why each member of your team gets up in the morning to do the best work that they can do? If not, you might consider asking them.

Freedom – many years ago employees would stand on a production line and simply do what they were told to do, taking orders from high-above. That doesn’t work today. Today’s employees want the freedom to collaborate, organize and innovate within an organization. Everyone should have the choice and responsibility to exercise leadership from their position…regardless of title. 

-RG

Mentoring Has Advantages

Every individual, business and organization is looking for a competitive advantage. One way to help create a competitive advantage is to use mentor relationships. A colleague and I were having a conversation about previous relationships with mentors or relationships that could’ve been considered a mentor-type relationship. We agreed that we’ve both seen articles in the media recently that communicate a common theme. That there is a significant correlation between business mentorship and the survival rate of those businesses. Not to mention individual mentorship and professional advancement.

Many years ago when I finished my undergraduate coursework, finding a mentor was not as easy as it is today. Today offers many more options for finding a match. There are online services that connect local National and even global matches. For example, MicroMentor is just one example of an online service that allows you to create a profile, reach out to others and start mentoring. According to MicroMentor, the average communication time between mentor and mentee is about 12 hours of phone calls, advice given online or in-person meetings.

Mentoring doesn’t have to be a huge commitment and there are no rules or definitions as to exactly what is to take place. The relationships can take on many different forms.

In general the benefits include:

Better recruiting – mentoring leads to better recruiting and retention of employees for organizations or small working groups.

Engagement by employees – mentoring can spark appreciative coworkers who put in extra time and effort on their jobs. Many individuals report that they are more engaged, happier and productive when they are acting as either mentor or mentee.

Savings – there are no direct costs involved with mentoring and it is very easy to implement.

New attitude – an attitude pick-me-up is a byproduct to those that participated in mentor-mentee relationships.

New skills – many individuals who communicate with a mentor or a variety of mentors make fewer mistakes and often end up developing job-specific and leadership skills.

In general there aren’t any disadvantages to simply asking someone with more experience for advice. If a mentor relationship develops and they become a mentor, this may just be a win-win scenario for both parties.

-RG

Top 5 List: Lead Yourself And Others

Top 5 List

There’s been a lot of talk recently about leading from within or leading from where you’re at. The idea of leading or being a leader from your position in life makes sense to me and I’m not sure why that is. Might have something to do with the way I was raised. It might also have something to do with different positions I’ve held during my career. And every once in a while I meet somebody who doesn’t identify with the word leader. They might say things like “I can’t do that”, or “I’m not the leader”. To me leading and leadership doesn’t always have to relate to positional authority. Leadership is more about the behaviors we exhibit. 

These are behaviors that are unique to creative problem-solving and bettering the lives of others. Leadership behaviors can also directly shape the future and make things better. Leaders that I have known over time have demonstrated the following:

Confidence – this is simply the belief that you can succeed. We should all pay attention to our internal voice when challenged.

Service – this is to help make sure that your colleagues have the support and tools that they need. Directing your resources, talents and experience to help others we’ll develop trust and transform a working group into a highly-effective team.

Accountability – as challenges arise you must question whether your part of the problem and accept responsibility if need be. Focus on the items that you can control and disregard those that you can’t.

Credibility – this is the key to leadership and grows when the others know that they can count on you because your words match your actions. We should all work to minimize the gap that may exist between our words and our actions.

Character – be aware of what we value and how that enables us to direct our life and lead others. We should all find time to consider what values matter the most to us and how they can better guide us.

-RG

Top 5 List: Creating Great Culture

Creating great culture in an organization is key in today’s world. When organizations are just being developed, leaders and followers can all sit and talk through every decision together. The challenges at this stage are simpler and messages are much clearer. There’s a lot less uncertainty about essential items and how to deal with things as they arise.

As teams and organizations begin to grow you may suddenly be faced with a situation in which you don’t know everyone on the team. The team of five is significantly different than an organizational 50 individuals. It becomes more difficult to communicate with the larger group and get a consistent resolution and process in place for everything. A solid culture can provide the guidelines to work within. Here is a list of the top 5:

Ownership – depending on the size of the team or organization there must be one person who will be directly responsible for culture. This person shall focus on culture and make sure that everyone is heading in the same direction.

Leadership – the culture will be shaped by its leader. The leadership team must embrace the brand that is desired. Ideally a teamwork culture is highly regarded and the leaders must work together as a team.

Ask questions – asking very simple questions of leaders and employees will help clarify the desired culture. For example, what do you like most about the current culture? What would you like to change about the current culture? How do you personally define culture? What do you think it’s important about culture?

Focus – it would be rare to find a group of six that works as a team and has the same kind of passion for the work that they are doing. The team should focus on what is best for the product or for the customers and then act accordingly.

Communication – this is the key to any team or organization’s culture. You must be clear about the values and culture both at internal and external levels. All employees must appreciate the culture. Reward those who promote the culture while being truthful with those who do not. Communication of culture should be an ongoing and regular activity.

-RG

Work Time And Play Time

There is a popular quotation from Plato that is often used in work environments: “You can discover more about a person in an hour of play than in a year of conversation”. Many teams will take a playful approach to team building, whether it’s helping in the community through a charity or collecting supplies for another organization.

Large corporations have set aside budgets for activities and team building smaller teams find it more difficult to find the same opportunity. Here are a few things that can be done to help motivate and bring teams together without breaking the bank.

Get out – with many busy schedules people don’t always have the time to leave the office all day. Remind each other that even if they choose to eat at work they can still get out of their workspace. Why not take a break on the patio. Sometimes just a simple change of scenery is all that’s required to recharge and refuel.

Add music – music plays an important role in everyone’s life. It’s amazing how just adding some music to a workspace can help perk up the office and bring everyone together. Many times just a conversation about favorite artist or favorite concerts can help make connections between individuals.

Unplug – technology can be amazing and helps us with almost every facet of our lives except one: interpersonal communications. The more time we spend on our devices will translate into less time interacting with each other. Our personal relationships will suffer as our reliance on technology continues to grow. We should encourage each other to unplug it for a few minutes every day and this will help foster better relationships within the workspace.

Play – play time is the time to decompress. It might be as easy as putting together a Rubik’s cube, or joining an after work bowling league. Coworkers who spend a couple of hours laughing and playing together will end up learning things they never knew of each other.

-RG