Think The Best

Think the best of other people. Other people greatly influence us, whether we like to admit it or not.

You have most likely noticed that people may have left your circle recently because of quarantine and this can cause concern. To help, you could:

  • Be willing to reach out to these other people and share more often
  • Other people may not be doing well. Be sensitive to the feelings of other people and how they are coping. Simply ask others: How are you?

You may also be worried about people you love who are not with you or those who are worse off than you are.  This can also cause heightened levels of anxiety. To help, you could:

  • Identify simple and realistic ways to help other people
  • Avoid overextending your giving to others, again simply asking someone how they are is helpful

-RG

Workplace Diversity

Leaders must understand a variety of complicated and sophisticated components within their environments. One critical component is that of cultural sensitivity. Now, more than ever leaders must be sensitive and aware of not just the workplace culture but also how people of varying backgrounds interact with each other. Cultural sensitivity can help improve office morale as well as attract top talent who will contribute to a healthy workplace that is productive. Here are a few tips to improve workplace productivity.

Seek differences in perspective

Poor assumptions can lead to many conflicts in the workplace. A few factors that can shape perspectives are gender, race, sexual orientation, ethnic background and political opinions/beliefs. Whenever in doubt about a difference of opinion in the workplace ask the following questions (in your own words, of course) before responding:

  • How did you arrive at this conclusion?
  • Can you help educate me on this by directing me to the most recent literature?
  • Is there something that you think I need to know about this?

Don’t shy away from awkward conversations

At work it is tempting to ignore the cultural differences and focus on the bottom line or other established goals. However it is important to take time to have an honest conversation on the differences. Chances are this will result in new and fascinating opportunities. For example, while discussing your differences in culture you may discover there is a need that you can support in a different and unique way.

Celebrate everyone

As a leader it is your job to celebrate everyone, especially those from different cultures while making sure they are part of the unified vision and mission of your organization. On a regular basis remind all of your employees about your core ethics values and morals. Celebrating the many different cultures ensures that no one is felt alienated or ignored.

The productive team of employees are those who will feel supported, appreciated and validated. Your role as a leader is to make sure that your organization knows this message: everyone’s voice is important and must be heard.

Employees who understand each other can resolve the differences quickly and focus on being productive members of the team. Good leaders should always keep the lines of communication open and understand all members of the organization.

-RG

Top 5 List – Be More Efficient Working From Home

Top 5 List

For remote workers, working from home can increase efficiency and reduce commute times while allowing for more time to spend with family. The problem is that there can also be more distractions such as kids, household chores, and running errands. Here are five ways to help you feel less stressed and more efficient while working from home.

Have a designated work area – Don’t use the sofa or the kitchen table — have a room (with a door) to call your own. Train your family (including pets) to know you are unavailable when the door is closed.

Schedule your time – Set aside blocks of time during each day for work, chores, meals, errands, and especially “me time”.

Keep set hours – It can be easy to take a few hours off in the afternoon then work until midnight. The problem is that this can lead to you working too many hours or not enough, resulting in either exhaustion or a lack of business growth. Try to keep your hours in line with the rest of your co-workers and others in similar types of work.

Have a second office – Studies have shown that a change of scenery can make you more productive. On occasion, grab the laptop and head off to a library, coffee shop or quiet park for some caffeine induced creative thinking.

Attend networking and other social events – It’s easy to become solitary working from home, making you unmotivated and uninspired. Meeting new people will not only keep you sharp, it may even bring in new ideas or ways to approach your work.

-RG

Working From Home

Going forward many of us may be working from home, for the summer…or the rest of 2020. This is the current state of affairs we are faced with. The coronavirus pandemic is and will be pushing many skilled workers to home offices. Time will only tell if we will be returning to our pre-pandemic offices or not. 

Those that have a history of working remotely report that they enjoy the freedom to manage their schedules, work anywhere and little or no commute. If you find yourself in need of a home office to function as your primary work place, here are a few things to consider.

Setup a focused workspace

A top priority for working from home is to ensure that your designated work space is equipped properly, comfortable and has good lighting. Additionally, you’ll need to have a comfortable and supportive chair as well as an area large enough to accommodate your computer and paperwork needed for each work day. TIP: If your work space is small or dark, consider hanging a mirror to bring in natural light.

Establish a routine

Those in leadership positions report that they worry remote workers will be distracted by household responsibilities or social media. However, when surveyed most employees report that when they are working from home, the challenge is more about breaking away from work. TIP: Schedule several 15-minute breaks during the day for light chores or set timers as reminders to get up and move around throughout the day. Finally, consider making a clean break from work at the end of the day by working out, playing with kids or pets.

Stay connected

Employees that enjoy remote work report that they do miss some of the routines of a shared workspace, including bonding with co-workers like coffee breaks, lunches and celebrations. TIP: Intentionally schedule meetings to replicate the in-office experience. For example, coffee hours or happy hours are a great way to keep remote workers in the loop, boost morale and stay connected.

Tips to quickly create a home office

If you find yourself in a position to quickly set up a remote work space, consider:

  • A desk with plenty of space
  • An uncluttered area or bare wall to serve as a background for virtual meetings
  • A computer with a built-in webcam, microphone and speakers
  • Noise canceling headphones
  • An internet speed of up to 30 Mbps for downloads should be fine
  • Check with local internet service provider for best pricing options
  • Sufficient outlets to keep devices powered up
  • Printer and printer paper
  • A room with a door that you can close
  • Plenty of natural or artificial light
  • A solid wi-fi connection – (a hard-wired connection, if possible)
  • Locate a solution for free file storage – OneDrive, Google Drive, Dropbox etc.
  • Online productivity tools that allow for low barriers to collaboration with colleagues (Google or Microsoft)
  • No or low cost video conferencing and project management solutions
  • Lastly, develop a plan to keep your hardware and software updated and secure 

-RG

Top 5 List – Tips To Avoid Sending An Angry Email

Top 5 List

Have you ever sent an angry email only to later wish you had not? The “send” button gives fewer opportunities to allow cooler heads to prevail. As opposed to writing a letter, placing it in an envelope and walking to the mailbox. 

Here are five tips to help you avoid sending out an email that can ruin even the strongest relationships.

  • Set your goal. Are you writing this email to persuade someone to change their mind, request better service, or just to vent? Focus on the goal of your message and what you hope the outcome will be.
  • Use a word processor. Write your email, to help correct spelling and grammar errors. This will add that extra step that could keep you from sending it too soon.
  • Don’t write when you’re emotional. Pet the dog or cat, if you are a pet owner. Go for a bike ride, make a healthy snack, do anything to clear your mind. This will allow you to focus and organize your thoughts. Perhaps, wait a full 24 hours.
  • Get an outsider’s perspective. Have someone else read it and provide feedback. Send it to a trusted friend or colleague for their honest opinion. 
  • Choose a face-to-face method of communication. Humor and sarcasm can often get misinterpreted when delivered in the form of an email. Pick up the phone or arranging a personal meeting can be the most efficient, mature and effective way to resolve issues.

-RG

Help Wanted

Once you have set aside the time and have the energy to dig in and create or improve your online course(s)…don’t do it alone. Ask for help. Take advantage of the many resources and support teams within your institution. If need be, look for help from others that may be outside of your institution. Here are a few ideas to consider:

Mentor – Look for an individual who has some experience teaching online. This doesn’t need to be a formal mentor relationship, just someone who’s been down that path already who can share some words of wisdom. Teaching online courses is a skill that is unique from teaching classes in person. Take your time and find someone who is comfortable teaching online and learn from their experience. Be selective and look for someone who is thriving and willing to share not only their successes but some of their failures.

Colleagues – Remember you’re not the only one trying to create an excellent experience for your students. Look to your colleagues who are also trying to be excellent online teachers. A great way to discover new strategies and ideas is to interact with those who are also wrestling with the same teaching issues. If you have regular meetings with your colleagues you might consider adding a brief 5 to 10 minutes Block of time to simply share a tip or strategy related to online teaching. Another strategy that many faculty find useful is the idea of a shared reading experience or a book club. Other faculty have pursued workshops, faculty showcases, and conferences to learn more about what other faculty are doing within online education. The bottom line here is to commit to learning and learning and other faculty members.

Instructional Designer – While you are the expert in your field you might consider seeking help from an instructional designer or a learning designer. Individuals that work in these roles are experts in effective online teaching and learning. This relationship could consist of a conversation over a cup of coffee, a 15-minute conversation to brainstorm new ideas or a longer meeting(s) that include a complete course design or redesign. Designers can significantly improve your experience and enjoyment with online teaching. Your students will be glad that you invested the time and energy.
Teaching online for the first time may feel overwhelming. Start with the basics and take your time. Once you have that first course completed it’s time to improve. Start with small things to improve upon… pick just one thing. When you’ve completed that first thing, simply move on to the next. Experienced online faculty will tell you that your course is never perfect.

Take your time and commit to constant revisions. Seek new and better ideas…always!

-RG

Myth Buster

There are many online teachers that are dedicated to the modality and have figured out some great strategies and best practices. However, there are a few myths about online teaching and learning that still exist. Here are a few:

**Teaching online is not an enjoyable experience

Many teachers in higher education don’t see online teaching as a rewarding experience. In fact, many teachers report that teaching in-person is a much more rewarding and enjoyable experience. Perhaps this is because teachers that have made the switch to on-line teaching find they are doing much more administrative work than expected. If teachers simply log on, grade student work, review discussion posts, and manage other basic functions it may seem that this modality is not going to be enjoyable.

Teaching online courses can be very rewarding. From my own experience and experience of some of my closest colleagues, I would say that a majority of the online students are not only working but are also caring for children or other members of their families. These students take online classes because it’s the only way for them to pursue higher education. Many online teachers report getting a closer glimpse into the personal lives of their students, those experiences, and those challenges that the students choose to overcome when taking online classes. An experienced colleague of mine recently told me that the opportunities provided by a classroom without walls and across great distances are how they find joy in teaching online.

**Teaching online classes doesn’t work

In 2017, EDUCAUSE conducted a survey on faculty and information technology and discovered that approximately one-half of these faculty didn’t agree that online learning was effective. There is plenty of evidence that online courses can produce student learning outcomes that are comparable to those in-person courses. This evidence continues to roll in year after year. Just like any in-person class, the high-quality on-line versions will require excellent on-line teachers. It is the responsibility of the teachers and the designers with which they work to create a highly engaging and effective on-line classes.

**Students that take online classes are lazy

Some students that take on-line classes may put in a minimal amount of work, and just enough to get by with. Does this mean that lazy students are more likely to take an on-line class? Or have we as educators created an environment on-line that contributes to this type of student disengagement? Things to consider:

  • Are we offering these courses to a student population that is more likely to be working and raising a family?
  • Are we offering these courses to students who do not have the adequate equipment to be successful?
  • Are we asking faculty without experience in on-line education to lead these courses?
  • Are we presenting an unorganized and confusing course design that is less than appealing to the students?

Any one of these items can make on-line learning a challenge. A combination of two or more of these items can be a disaster.

Successful online learning requires a certain level of skill that some students simply do not possess. This means that on-line students must be able to manage their time well, motivate themselves, direct their own learning, and seek help when it is needed.

Successful online teaching requires that faculty make an extra effort to help those students persist. This takes awareness of the challenges of on-line education as well as careful thought, expert planning, empathy, and a high level of comfort with technology. 

**Online courses can run on auto-pilot

Some on-line teachers subscribe to the idea that on-line courses, once created, can simply be run by themselves and students can successfully meet the objectives. Maybe this is because online courses take such a tremendous effort to prepare before the very first day. In theory, all assignments, activities, discussion prompts, and the gradebook should be created in advance so that students can see everything from the first day. Unfortunately, some online teachers feel that students should be able to walk themselves through the on-line course without much engagement or guidance from the teacher.

On-line teachers should plan to guide their students through the course by being active and engaged weekly. Best practice includes blocking out time on the weekly calendar as if you’re attending the class in person. Be available, post announcements, reply to discussions, and grade students’ work on a regular basis. Just like an in-person course, teaching online requires continuous involvement from the teacher.

-RG

Continue To Improve

Good teaching, like any other profession, requires continuous improvement in order to create the best experience for students and faculty. A small investment of time and energy will help faculty develop as a professional, regardless of the modality in which they teach. The smallest of efforts can lead to BIG impacts.

Teaching online is still a relatively new method of delivery when compared to teaching in person, here are a few things to consider to improve the experience:

  • Use a RSS feed or email to subscribe to articles related to teaching and learning
  • Seek out best practices be used by other faculty members – ask what others have done 
  • Read books and consider joining a book club that reviews effective strategies to be used with students
  • Enroll & participate in workshops that are offered by your institution or technology vendor
  • Get Help – ask for student volunteers to help run discussions, manage technology, and assist other students that may have questions

Pursue your own professional development as a commitment to yourself and student success. Sharing what you have learned with other faculty and your students will not only engage those involved, but will also energize you.

-RG

Walk A Mile

When online students are in their class, they aren’t anywhere near the faculty member. The students aren’t there physically. Most online students do their coursework when they are alone, and that means either at home or in a public space such as a library or a local coffee shop. These online students are not able to simply raise a hand and ask a question or turn to another student who is seated next to them and ask for clarification. This creates a strong sense of isolation and sometimes overwhelming need for support. Much different then when classes are conducted in the traditional in-person setting.

Faculty that have taught in a traditional classroom setting can pick up on those nonverbal cues from students. It is much easier to determine if students are tuning out, becoming bored, not understanding or just confused. Faculty can make adjustments on-the-fly much easier in a traditional classroom setting. When working with online students, faculty aren’t able to determine if students are puzzled over what has been presented to them or if providing simple clarification is needed. 

The question then becomes how do online faculty support online students just as they would in a traditional classroom setting. By walking a mile in the shoes of an online student faculty will be able to anticipate their isolation and plan for it in better course design.

Instructional designers will encourage faculty members to try to make sense of what is being presented on a computer screen. It’s necessary for faculty to get outside of their own head where their own online course makes perfect sense to them and everything is clear. Faculty need to try to envision how their students will experience the course. Some questions to consider:

  • If your online course uses discussions is it crystal-clear how long the students’ responses should be? And should students cite their sources?
  • Are there detailed grading rubrics being used for all assignments? Will students be able to view the grading rubric before beginning work on any particular assignment?
  • Will examples of successful projects from previous semesters be provided to the students?

Faculty that are offering their courses online should work closely with an instructional designer, and if possible ask a trusted colleague to evaluate their online course and explore the course as if they were students. Faculty may be surprised by the feedback they get by following through on this course review exercise. Common feedback may include things such as course materials being presented in an unorganized fashion, intimidating tones being used in assignment instructions and a lack of clarity of what to do on the very first day of the course. Faculty should take whatever feedback is provided and consider making a few adjustments to the course.

In a perfect situation, students should know exactly what is being taught and what they are supposed to do as a result. Online faculty must be intentional and put themselves in the shoes of the student and designing for clarity must be the priority.

-RG

You Do You – Just Be Yourself

Many faculty that enjoy teaching in-person report that they like to interact with students, share their experiences, passion for their field and be present when understanding takes place with their students. Faculty will often feed off of the energy from their students during classes that take place in a traditional in-person setting.

With online classes faculty may lose some of these built-in opportunities to connect with their students. This is starting to change. However, the primary vehicle for communication and online courses is still written, in one form or another. Presenting students with just a page of text can create high levels of anxiety and do very little to motivate students. How can we make this more personal and enjoyable for students and for faculty.

Video is a great option to deliver messages, lectures and class expectations to students in an online course. The best practice is to simply do what you would do in-person,  just be authentic. In other words, You Do You.

It will be difficult to avoid using any written content and an online course. The goal is to try to use your own unique voice in the course. Consider this for any lectures, course tours, lesson tours, assignment tours, answers to questions and weekly announcements. Here are a few things to consider in your online courses:

Support – when writing to your students, be supportive. For example, rather than say “You won’t pass the class if you skip the quizzes”. An alternative here may be saying something such as “Thank you for all of your hard work in this class. I know it can be tough to juggle online courses with other responsibilities. Don’t forget to take all the quizzes to help you be successful. Don’t hesitate to contact me with any questions, comments or concerns. Looking forward to your future contributions. Thank you”.

Be Yourself – sometimes the obvious distance between the faculty member in the student and online courses comes across via written communications. Don’t add to this inadvertently, be mindful of your tone. Use a sense of urgency. For example at the end of your instructions you might consider using something such as: “please reach out to me at any time with questions or comments of any nature related to this assignment. You can do this!” This will come across as being much more supportive than: “Questions – use the Q&A discussion forum.” 

A great way to bring your presence into an online class is to simply record yourself. This could be as simple as an audio recording, an informal video recording, or a more professionally done video created in a fully functional media studio. Your understanding of their needs will come across better using this type of technology rather than written communications. The audio and video recordings do not have to be professional. Many faculty will simply use a handheld smartphone to capture their thoughts in the moment and quickly share that recording to the LMS or video server if one is available.

Your online students will appreciate seeing you or at least hearing your voice as you talk about the content within the course. Many students have reported that they enjoy the informal nature of recordings as opposed to the highly rehearsed videos created in a fully functioning media studio. Don’t be afraid to make a mistake or allow a pet or child into the room while videos are being created. This simply lets your students know a little bit more about you as a person and helps to build rapport which ultimately leads to retention. The goal is to simply find ways to be yourself in an online class using technology just as you would do you in a traditional in-person classroom.

-RG